* You are viewing the archive for the ‘Quality Assurance process’ Category

Order fulfillment with Workflow Automation

Pat Watters April 20, 2007 Automated status notification, Business process management, Order and Service Fulfillment, Quality Assurance process, RMA tracking, Workflow, order tracking, vendor communications No Comments

Order fulfillment just seems like one of those business processes tailor made for workflow automation. By nature, order fulfillment is typically a muddled, messy process that is difficult to track and almost impossible to effectively manage, without some sort of system in place. And the larger the company, the more disorganized the process typically is.

Think about it: and order comes in to your facility. Someone has to kick off the fulfillment cycle for that order. Let’s call her Mary. From that original point of contact, how many steps are there between Mary and the … Continue Reading

Ouality Assurance Made Easier with Workflow Automation

Pat Watters March 22, 2007 Business process management, Quality Assurance process, Sales and Marketing, Workflow No Comments

Made in the USA. Genuine. Authentic. Rugged. Durable. Bigger. Better. Grade A.

There are a lot of different phrases we use to basically say one thing: we are providing a high quality product. At the end of the day, that’s really the most important thing customers care about. But it’s easy to say you’re high quality. Everybody does. What are you doing to ensure that quality in your products?

Quality assurance is one of the most important functions of any company. In people, products and performance we are measured … Continue Reading