Order fulfillment with Workflow Automation
Pat Watters
April 20, 2007
Automated status notification, Business process management, Order and Service Fulfillment, Quality Assurance process, RMA tracking, Workflow, order tracking, vendor communications
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Order fulfillment just seems like one of those business processes tailor made for workflow automation. By nature, order fulfillment is typically a muddled, messy process that is difficult to track and almost impossible to effectively manage, without some sort of system in place. And the larger the company, the more disorganized the process typically is.
Think about it: and order comes in to your facility. Someone has to kick off the fulfillment cycle for that order. Let’s call her Mary. From that original point of contact, how many steps are there between Mary and the … Continue Reading