New Hire Process - a Case Study in Workflow Automation
Pat Watters
March 19, 2007
Human Resources, IT Processes, User access setup and changes, Workflow, new hire setup
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The Company
A leading manufacturer of smart cards, security cards, and cell phone data cards. The company owns 75% of the worldwide market for their product line.
The Company Need
This company needed a convenient way to grant information access and permissions to new hires and existing employees who were assigned to new positions. Their existing process involved physically tracking down a series of individuals to obtain different levels of approval. Depending on the subject position and its responsibilities in the organization, that could mean a whole different group of people with each separate hire or job change. … Continue Reading