The Ultimate Insult from a Telemarketer
Kevin LaFata
November 29, 2007
Customer Service, Prospect and customer follow up, vendor communications
14 Comments
I recently received a “cold” call from a web marketing firm that suddenly took a turn for the worse.
Ok, so maybe this guy was just having a bad day, but I would tend to think the owners of this company would not condone this guy’s behavior. No names have been changed to protect anybody.
Also, a little background: I have what is medically described as “profound” hearing loss in one ear, and “severe” hearing loss in the other. For the most part I can do OK with telephone conversations, but occasionally need to ask a person to repeat something. This is … Continue Reading